Level 3 Diploma in Management (RQF)

This qualification is designed to support those working as first line managers, section managers, assistant managers, trainee managers, senior supervisors, junior non-commissioned officers (armed forces) or other management positions.
The qualification develops the knowledge and skills required to undertake management activities such as managing a team, planning and allocating work, leading team meetings, supporting team members, ensuring compliance with legislation and managing projects.


Teacher: Lisa Morris

TQUK Level 2 Diploma in Team Leading (RQF)

The Level 2 Diploma in Team Leading (RQF) qualification provides learners with the skills and knowledge necessary to work effectively as a team leader, floor manager, supervisor, team coordinator, or in any other team leader position.

TQUK Level 3 Certificate in Customer Service (RQF)

The Level 3 Certificate in Customer Service (RQF) qualification provides learners with the skills, knowledge and understanding required of a customer service role, to deliver high level customer service skills The qualification is particularly suitable for learners who are new to a senior customer service role or looking to progress into this type of job role and wish to achieve a nationally recognised qualification.

TQUK Level 3 Diploma in Business Administration (RQF)

The Level 3 Diploma in Business Administration (RQF) qualification provides learners with the skills, knowledge, understanding and competence to work effectively in a business administration role. The qualification is suitable for learners working in a wide variety of roles including; administration executives/officers, administration team leaders, personal assistants and secretaries, including legal or medical secretaries.

Teacher: Lisa Morris

TQUK Level 4 Diploma in Business Administration (RQF)

The Level 4 Diploma in Business Administration (RQF) qualification provides learners with the skills, knowledge, understanding and competence to work effectively in a high level business administration role. This qualification is suitable for learners working in a wide variety of roles including; senior administration officers, senior administration managers and senior personal assistants and secretaries.

TQUK Level 5 Diploma in Management and Leadership (RQF)

The Level 5 Diploma in Management and Leadership (RQF) qualification develops learner’s knowledge of management activities to enable them to lead and manage individuals and teams, develop strategic plans and manage strategic change. The qualification is suitable for managers in a wide range of occupations and sectors.

Teacher: Lisa Morris